Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 617-472-1710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

See what our customers are saying...

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We have purchased multiple appliances over the past several years from Hancock Appliance, for both personal and rental unit use. Staff (thank you Lew!) are...

Yelp Icon Len T.


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Phenomenal experience! Billy and his team went above and beyond to make everything right during these hard times with the corona virus and deliveries being...

Google Icon Terry Sco


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I had a perfect experience with this company. I left a message on their voicemail. I received a very prompt return call. Everyone I spoke with was amazing-...

Yelp Icon Maryann R.