Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 617-472-1710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

See what our customers are saying...

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We bought 2 air conditioners from Hancock and with the very kind help from the owner and the fast work from Patrick we are set to go for the summer heat!...

Google Icon Mary Lawless


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Excellent service in the store and with delivery personnel. Very qualified and knowledgeable and efficient and polite/courteous staff all around. Pleasure to...

Google Icon Erin McCann


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I called up after 2 weeks post baby and they not only beat home cheapo price by a couple bucks I also didn't have too wait 2 months hands down they are the best 10 stars I will never ever go anywhere else for a appliance being in the business trades my self how important customer service is to people they have a customer for life

Yelp Icon Paul N.