Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 617-472-1710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

See what our customers are saying...

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My 11-year old Bosch gas stove failed. I went to Hancock TV and Appliance at the recommendation of a friend. The people in the store, including Bill the...

Yelp Icon Joseph S.


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Customer service from Hancock is really good. They follow up on all service calls very promptly. thanks Bill!

Yelp Icon Susan D.


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Service tech Dentley diagnosed my problem quickly and correctly, then returned and serviced my washer to get it back working! Did a great job!!

Google Icon Chris Spencer