Pedestal noise and washer
Bob27272728
11/9/2025
Completely bad design. It provides the right height but it turns into a loudspeaker when the washer goes into spin cycle. The metal top of the pedestal simply vibrates to resonance and you can hear the low frequency sound from 5 blocks away. I had my GE front-loader for just a couple of years and now it leaks water from the front, looking into why this very second. GE is junk, buy something else.
Originally posted on www.ge.com
No, I do not recommend this product
Zero stars for service
RSCbus
8/13/2025
This riser arrived after my washer was delivered and installed so I tried to return it. Nothing in the description or the website says that this is not eligible for a return. There is no way to do a return on the website, so I called customer service. Talked to two people and I was told that they can't figure out a way to return it or refund my money to the card used for purchase. I was told that I would be getting a return call or email. I have gotten neither. I will buy elsewhere in the future.
Originally posted on www.ge.com
No, I do not recommend this product
Good Pedestal with Poor Directions
nbcman
12/9/2024
Pedestal was received quickly and was reasonably easy to install with the exception of the leveling feet. The instructions said that a 9/16" open end wrench was needed to tighten / level the feet. The nut size is 5/8", not 9/16".
Originally posted on www.ge.com
Yes, I recommend this product
Unhappy
queenofinsurance
7/10/2024
Does not fit the unit your customer service assured me it would fit.
Originally posted on www.ge.com
No, I do not recommend this product
Causes loud noise if not properly installed
Robin124
9/19/2023
If these are not installed properly with the Styrofoam pads to put between the washer and the pedestal it sounds like a jet engine when the washing machine spins. It took 7 service calls before they found out what was causing the issue and fixed it.
Originally posted on www.ge.com
No, I do not recommend this product
Don™™t waste your money
OconDB
12/31/2022
Had the 7™ risers installed on our new GE front loads (from Nonn™™s). Washer becomes extremely noisy (squealing/squeaking) durning spin cycles. Call Nonn™™s, who sent out a tech, who proceeded to say, there™™s nothing he could do and that this is a common issue with the risers. Called Nonn™™s back to ask for a refund and was denied. Said to sell them on e-bay. Called GE directly and they said it™™s an accessory and I should go through the retailer (Nonn™™s) I purchased through and there was nothing they would do with regards to a return.
Originally posted on www.ge.com
No, I do not recommend this product
Do not buy the 7" pedestal from GE!
GE 7 inch base HORRIBLE
4/17/2022
Complete garbage! Our new front loader GE washer and dryer worked fine until we installed these a month later. The pedestals are really not designed correctly for the units. The feet fit snug in the washer and dryer with no pedestals attached. When the pedestals were connected to the units, the feet do not screw into the bottom of the pedestals snugly anymore, the are very loose. There are also no tightening bolts on the adjustable screw feet which makes the washer sound like it's coming through the wall, massive vibration. We called the Home Depot installers out 2 times to correct this, thinking they didn't know what they were doing. Afterwards, we hired an independent service company with 30 years experience (another $300) and they told us the units would always vibrate because of the incorrectly designed platforms. They said they have never seen such a poorly designed pedestal.
GE engineers had no idea what they are doing on these, so please avoid the pedestals if you can. Maybe the taller slide-drawer bases are better, but be careful.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Do not buy the 7" pedestal from GE!
GE 7 inch base HORRIBLE
4/17/2022
Complete garbage! Our new front loader GE washer and dryer worked fine until we installed these a month later. The pedestals are really not designed correctly for the units. The feet fit snug in the washer and dryer with no pedestals attached. When the pedestals were connected to the units, the feet do not screw into the bottom of the pedestals snugly anymore, the are very loose. There are also no tightening bolts on the adjustable screw feet which makes the washer sound like it's coming through the wall, massive vibration. We called the Home Depot installers out 2 times to correct this, thinking they didn't know what they were doing. Afterwards, we hired an independent service company with 30 years experience (another $300) and they told us the units would always vibrate because of the incorrectly designed platforms. They said they have never seen such a poorly designed pedestal.
GE engineers had no idea what they are doing on these, so please avoid the pedestals if you can. Maybe the taller slide-drawer bases are better, but be careful.
Originally posted on www.ge.com
No, I do not recommend this product
