Missing Parts and Wont issue the Return Label
Leilani07
6/9/2025
DO NOT BUY FROM LG LG shipped the product and the box came open and missing parts. To approve the return refund it takes 24-48hrs once approved LG Customer Service indicated it takes 24-48hrs to provide the return label - now they are saying the return label can take form 3-5 days. LG is manipulating the customer to make you keep the incomplete product and not refund the customer: that is caused fraud. Their Internal Audit Department should look into this.
Originally posted on lg.com
No, I do not recommend this product
missing pieces
Farida
5/26/2023
the box came open and 2 pieces were missing. I contacted LG and they sent me mail back package and now waiting for the new one
Originally posted on lg.com
No, I do not recommend this product
Easy
Tom W 2
5/16/2023
Needed to stack my washer dryer. It would only have been easier if they lifted the dryer for me.
Originally posted on lg.com
Yes, I recommend this product
Great features and perfect for the job
Chichi1212
12/3/2022
I am glad I bought it directly from LG because it worked well with the washer and dryer
Originally posted on lg.com
Yes, I recommend this product
Great Product
Deeno
9/24/2017
Great product I have been very pleased with it. Great features and design. Easy to use and very easy to clean.
Originally posted on lg.com
Yes, I recommend this product
The WM8000HVA is a dream
1/28/2014
The LG washer and dryer are excellent we love them.
Dealing with my favorite store BestBuy was a nightmare. Remember Circuit City if I hadnt known better I would have swore that bestbuy is trying to out do circuit city in very poor customer service.
It was my favorite store but I promise I will never shop there again. This was the Mechanicsville Virginia store. If you are looking for customer satisfaction stay away from this store.
CEK
Originally posted on lg.com
Yes, I recommend this product