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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 617-472-1710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Customer Reviews

These guys know what they’re doing.


So, I needed new appliances after 15/20 years, mine were old and ready to fail. I decided to stop into Lowes for a sale on tax free weekend. I ordered all new kitchen appliances. The salesperson told me it would be roughly 3 weeks for delivery. Waiting and at the start of the 4th week, I called Lowe's. After taking an hour to track down someone that could actually help, they told my order had accidentally been canceled. Angry and frustrated, I stopped by HTA to see what they could do. Not only did they beat the original sale price, they were able to find additional rebates to offset the taxes that I would have to pay. Ultimately, I think I paid slightly less then the original tax-free Lowe's sale price and the appliances were delivered that weekend! I would highly recommend stopping by HTA before you decide to make any appliance purchase to see if they can help! It worked out for me and they actual care!


Wow that was easy. Better than going to big box stores.


No better store for kitchen appliances.


I have been working with Hancock TV and Appliance for over 5 years and have never been disappointed.They have the best service, selection and prices! They go above and beyond.


Great customer service bought all our appliances there and had a few issues with the fridge but Nancy was fantastic in customer service and the service guys were great! Highly recommend !!!


Andrew did an awesome job repairing my washer. In no time, it was up and running like brand new. Also, Andrew went above and beyond and provided excellent customer service by making sure there were no other issues! His partner Russ who was also present during the first visit also provided excellent customer care and quality work! Thank you Andrew and Russ.

LATOYA D. / MAY 2018

The service tech just left my house.The service time was communicated and updated during the day, the costs were aligned with what was promised. Tech was efficient, pleasant and professional. After 16 years we need a new stove. We will return to Hancock TV and Appliance for the new purchase because their products are supported by the tech that just serviced our account.

BILL S. / MARCH 2018

Shop here first. We did a complete kitchen remodel and bought all of our appliances here after first checking prices at a couple of competitors. Hancock matched the competitor prices and maintained that personal sales experience. Additionally, Nancy, who helped us follow-up with the manufacturer on some specific product questions and warranty plan questions, is unbelievably friendly, personable and responsive. I highly recommend Hancock TV & Appliance.


BUY YOUR NEXT APPLIANCE HERE!! Great experience from the sales folks to the service department.Researched extensively and purchased a Maytag washer and dryer from them and the price was best in the area. Just had some service done on the washer and there was absolutely no hassle and the service level was outstanding.