We’ve been making service calls and fixing appliances in our community for over 75 years, and our customers always say the same thing. They like knowing that if there’s ever a problem, we’re just one call away. Whether you need a service call, have a question about a warranty, or want to know if we carry a particular product or brand, we’ll be here to help you.
Repair Service Policy
The cost to send a trained service technician to your home and diagnose the problem is $125.00. Once the problem is diagnosed, we’ll provide an estimate that includes any necessary parts and labor to make the repair. If you decide not to do the repair you can apply 50% of the service fee towards the purchase of a new appliance at Hancock Appliance. If you decide to make the repairs, we offer a 90 day part and labor warranty so if for some reason we need to return to fix the same problem, there is no additional charge.
Please fill in the information below, or have it available when you contact us. Particularly the product name and model number. This will allow us to help service you more quickly.